Dell’s ProSupport with Collect & Return Service will collect, repair and return the customer’s system. Dell will pay all the costs of picking up and returning the system to the customer.

ProSupport delivers proactive IT support that is fast, easy and designed to provide fast proactive IT support for businesses of all sizes.

With Dell ProSupport IT teams are free to focus on strategic priorities and not time consuming day to day user support.
Choose ProSupport
• 24x7x365 direct access to in-region ProSupport engineers
• Next business day on-site support
• Single source for both hardware and software issues
• Collaborative support for 3rd party software
• SupportAssist technology for:
o Automated proactive issue detection and alerts
o Automated case creation

24x7x365 Collect and Return;
Maintenance;
Physical;
Parts and labour;
Should the system develop a fault, Dell's CAR Service can provide a collect, repair and return service after completion of the support procedures including a problem diagnosis service via website or telephone for the duration of the service period;

Specification

Product
Product id	563039
Brand	Dell
Partnr	890-40747
EAN/UPC code
Features
Number of years	3 jaar
Service type	ProSupport with Collect and Return
Service included	Parts and Labour
Service time (hours x days)	24x7x365
Web support	Y
Phone support	Y
Troubleshooting	Y
Parts replacement	Y
Compatibility	Wyse 7010 thin client