Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained in region experts , Next Business Day onsite service with parts and labour response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.

24x7x365 Next Business Day;
Maintenance;
Physical;
Parts and labour;
Dell ProSupport with Next Business day delivers proactive IT support that is fast, easy and designed to provide fast proactive IT support for businesses of all sizes;
Troubleshooting, Repair, Parts Replacement, Phone Support, Web Support;

Specification

Product
Product id	582799
Brand	Dell
Partnr	PT1XXX_3815
EAN/UPC code
Features
Number of years	5 jaar
Service type	ProSupport
Service included	Parts and Labour
Service time (hours x days)	24x7x365
Web support	Y
Phone support	Y
Troubleshooting	Y
Parts replacement	Y
Compatibility	Precision T3620 Precision T3420