- On-site response time on next business day during local business hours
- Enjoy the fast reaction times of our service teams directly on your premises.
- This offer is specially designed for those who require their device every day and who wish to keep downtimes to a minimum.

More security for your investment
Take the opportunity and use a Support Pack to increase the service level on the basis of the standard warranty of your device. Our portfolio offers you the opportunity to adapt the necessary hardware service level and duration to suit your requirements.

Service description
The customer reports a faulty device to the service desk over the telephone. If the service desk cannot eliminate the fault by telephone, the device will be collected from the customer's and brought to a Repair Center to be repaired. After it has been repaired, the device will be returned to the customer. In warranty cases, Fujitsu Technology Solutions bears the costs for collection, the required material or spare part and any necessary working times as well as the transport costs for returning the device to the customer.

Specification

Product
Product id	337587
Brand	Fujitsu Technology Solutions
Partnr	FSP:GA3S20Z00NLNB6
EAN/UPC code	4051554122843
Features
Number of years	3 jaar
Type	On-site
Next Business Day (NBD)	Y
Service time (hours x days)	9x5
On-site support	Y
Compatibility	LIFEBOOK A512, A531, A532, N532, A544