Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:

- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service

Specification

Product
Product id	612100
Brand	Lenovo
Partnr	5WS7A03771
EAN/UPC code
Features
Number of years	3 jaar
License quantity	1 licentie(s)
Type	On-site
Service type	Next Business Day
Service time (hours x days)	24x7
Response time	4 uur
On-site support	Y