VB Computer Shop - Artikel Info

Artikel nummerHPHC2R7E
Producent Hewlett Packard Enterprise
Part nummer HC2R7E
Omschrijving 5Y FC NBD wDMR DL385 Gen10 SVC ProLiant DL385 Gen10 9x5 HW
support with DMRnext business day onsite response 24x7 Basic SW
phone support with collaborative
  HPE Foundation Care Next Business Day Service with Defective Media Retention - Uitgebreide serviceovereenkomst - onderdelen en werkuren - 5 jaren - ter plaatse - 9x5 - response-tijd: VWD - voor ProLiant DL385 Gen10
Taal NS
Prijs excl BTW1.467,00 EUR
Prijs incl BTW1.775,07 EUR
Catalogus verwijzingen:
HPE HP CarePacks

Product specificaties ***
Omschrijving Web Knowledge Base Access, Repair, Remote Diagnosis, Phone Support, Parts Replacement, New Releases Update, Defective Media Retention, 9x5 Next Business Day, 5 Year, On-site, Physical, Maintenance
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs. HPE Foundation Care service-level options The HPE Foundation Care options noted below are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products. Hardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products. All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility. Regardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week.
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