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Artikel nummerHPJG139AAE
Producent Hewlett Packard
Part nummer JG139AAE
Omschrijving A-IMC SOM S/W Module E-LTU
  IMC Service Operation Management Software Module E-LTU
EAN/UPC0886111414222
Prijs excl BTW20.110,00 EUR
Prijs incl BTW24.333,10 EUR
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Product specificaties ***
Omschrijving HP IMC Service Operation Management Software Module E-LTU
Overview
HP Intelligent Management Center (IMC) Service Operation Management (SOM) Software focuses on operations and management flow to provide full IT lifecycle management. It allows IT organizations to adhere to ITIL v3.0, including IT services such as policy design, operation, and improvement. Through flow management, SOM software provides controls, measures, and audit capabilities for configuration changes, fault identification, and recovery. Based on a unified configuration management database (CMDB), SOM software provides configurable flows and options for self-service, as well as management of asset configuration, change, fault events, problem recognition, and auto-generation of a knowledge base. Self-service reduces IT involvement by allowing end users to recognize known network issues as well as to create and track service requests. SOM software integrates with the HP IMC platform to correlate information about network performance, traffic flows, and user controls.

Features
Management

• Complete service operation flow management: SOM software provides lifetime management of IT network operations from ticket creation, status checks, and execution to resolution, close, and after-audit operations


Warranty and support

• Electronic and telephone support: limited electronic and telephone support is available from HP; to reach our support centers, refer to www.hp.com/networking/contact-support; for details on the duration of support provided with your product purchase, refer to www.hp.com/networking/warrantysummary
 
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* Een artikel met de vermelding 'EOL' is niet meer verkrijgbaar
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