VB Computer Shop - Artikel Info

Artikel nummerNGRPMB0S3110000S
Producent Netgear
Part nummer PMB0S31-10000S
  ProSupport OnCall 24x7 Category S1 - Technische ondersteuning - telefonisch advies - 3 jaren - 24x7
Garantie 0 (mnd)
Prijs excl BTW17,21 EUR
Prijs incl BTW20,82 EUR
Catalogus verwijzingen:

Product specificaties ***
Omschrijving OnCall 24x7, Category-S1, 3 Year
More Than Just Support - A Business Partnership
The NETGEAR ProSUPPORT for Business offerings provide you with peace of mind by extending and enhancing the standard warranty or support coverage included with your product purchase. With ProSUPPORT, you get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. Connect with the people that have built your products and build the relationship that will contribute to your business success.

OnCall 24x7 Tech Support
NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.

With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour* response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.

OnCall 24x7 Tech Support contract purchases are non-refundable.

Professional Configuration and Setup Assistance
Schedule an appointment for a live consultation by an expert to configure, set up or re-configure your device. This allows you the quickest time to deployment, optimizes accuracy in product deployment, minimizes downtime and maximizes the performance of the device.

Extended Warranty with Next Business Day Replacement
Once your warranty expires, ProSUPPORT for Business provides you with an extended warranty ensuring that if you have any issues with your device, it will be replaced by the same (or a newer) device. Next Business Day product replacement is also included to ensure that your business is back up and running in the shortest time.

- 24/7 live technical support and consultation
- Direct, scheduled access to product experts to help in configuration
- Extended HW/SW Warranty coverage with NBD parts replacement
Kenmerken Telefoon sondersteuning Y
Next Business Day (NBD) Y
Service-uren (hours x days) 24x7
Aantal jaar 3 jaar
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*** Een deel van deze informatie is verstrekt door ICEcat.
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